Terms and Conditions Use of the sm605 Platform

Welcome to sm605. This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and sm605 ("Company", "we", "us"). These Terms govern your use of the sm605 platform, accessible via the official website, Android and iOS mobile apps, and any other access channels provided by sm605.

By registering an account, accessing, or using any part of the SM605 platform, you confirm that you have read, understood, and agreed to be bound by all terms stated in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

To be eligible to register and use the sm605 platform, you must meet all of the following requirements without exception:

• Be at least 18 years of age at the time of registration. SM605 enforces a zero-tolerance policy toward underage players and will verify the age of all new members.
• Registering as an individual and not on behalf of any third party.
• Is not subject to any legal restriction prohibiting participation in online gaming activities.
• Possessing full legal capacity to enter into a binding agreement.
• Has never had an account at sm605 closed or suspended for a terms violation.

Each individual is permitted to hold only one sm605 account. Owning multiple accounts is a serious violation of these Terms and may result in the closure of all associated accounts and forfeiture of all balances and wins.

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name, date of birth, active mobile number, and preferred payment method. sm605 uses this information for identity verification (KYC) and account security purposes.

• Passwords must be chosen by the member and must not be shared with anyone.
• Members are fully responsible for all activities that occur within their account.
• Any suspected unauthorised access must be reported to the sm605 support team immediately.
• sm605 is not liable for any losses arising from a member's failure to keep their login credentials confidential.

Sm605 supports a range of secure local payment methods for the convenience of Malaysian members. All deposits are processed instantly upon confirmation of the transaction from the payment processor.

Deposit:

• Minimum and maximum deposit limits vary depending on the selected payment method and the member's account level.
• sm605 does not charge any processing fees for member deposits.
• Deposits that fail to process within 30 minutes must be reported to customer support along with proof of transaction.

Withdrawal:

• Withdrawals may only be made to a bank account or e-wallet registered in the same member's name.
• KYC verification must be completed before your first withdrawal request can be processed.
• Withdrawal processing times range from 1 to 24 hours depending on the selected payment method.
• sm605 reserves the right to place withdrawals on hold for security review purposes when necessary.

Sm605 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus is subject to specific terms stated in the relevant promotional terms, which form part of these Terms.

• All bonuses are subject to wagering requirements that must be met before a withdrawal can be made.
• Bonuses may not be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
• Each new member is entitled to receive only one welcome bonus.
• sm605 reserves the right to revoke any bonus awarded if there is evidence of abuse or manipulation of the promotional system.
• Unused bonuses will expire automatically upon the end of their validity period without any compensation.

All games available on the sm605 platform are operated using a Random Number Generator (RNG) that has been independently verified by a third-party auditing body. This ensures every game outcome is fully random, fair, and cannot be manipulated by any party.

• The results of all games are final and cannot be disputed once a round is completed.
• Any technical disruption during gameplay will be recorded and resolved based on sm605's server data, which serves as the definitive reference.
• The use of automation software, bots, or any third-party tools to play games is strictly prohibited.
• sm605 reserves the right to void any suspicious bets or bets placed through unauthorised means.

Sm605 expects all members to interact with the platform and our team in a respectful and responsible manner. The following behaviour is strictly prohibited and may result in disciplinary action, including account closure:

• Providing false or misleading information during registration or identity verification.
• Registering or operating multiple accounts, whether directly or through another person.
• Colluding with other members to exploit the bonus system or gain an unfair advantage.
• Threatening, abusing, or using offensive language toward any SM605 staff member.
• Engaging in any illegal activity using the SM605 platform.

Sm605 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. We take the protection of members' personal information seriously and operate in accordance with strict data protection principles.

Your personal information is used solely for account management, identity verification, transaction processing, and communications related to SM605 services. We do not sell or disclose members' personal information to third parties without consent, except as required by law.

Sm605 reserves the right to temporarily suspend or close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspicion or evidence of fraud, money laundering, or other illegal activity.
• Failure to submit identity verification documents within the specified timeframe.
• Self-exclusion requests submitted by the member through the self-control tools in their account.

Members wishing to voluntarily close their account may contact the SM605 support team. Any valid account balance will be returned to the member upon completion of the review process, provided there are no unresolved term violations.

Sm605 provides its online gaming platform on an "as-is" basis and makes no guarantee that the service will be available without interruption at all times. While we strive to maintain the highest possible server uptime, unexpected technical disruptions may occur.

• sm605 is not liable for any losses arising from service disruptions beyond our control.
• Members are responsible for ensuring their device and internet connection are adequate for using the platform.
• Any liability claim against sm605 is limited to the amount deposited by the member within the 30 days prior to the claim.

Sm605 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the official sm605 website.

We will endeavour to notify members of significant amendments via in-platform notifications or registered email. However, it remains the member's responsibility to review these Terms periodically to ensure you are always aware of the latest applicable conditions.

If you have any enquiries, concerns, or complaints regarding these Terms and Conditions or any aspect of SM605's services, our support team is available to assist you 24 hours a day, 7 days a week.

• Live Chat: Available directly within the sm605 platform — the fastest way to get immediate assistance.
• Support Email: [email protected] — for detailed enquiries requiring a written response.
• FAQ: Visit page FAQ for instant answers to common questions.

We are committed to addressing every enquiry and complaint seriously and in a timely manner. Member satisfaction and trust are SM605's top priorities.